What happens if the host family and student do not get along?

Sometimes the chemistry between the family and the student does not feel right, even though the efforts to find a good match have been painstaking. STS area representative will help you solve any problems that occur. The representative also assists with a host family transfer if necessary.

Contact us

FAQ

Show all

Why do you recommend us to become a host family?
Being a host family is a great way to increase the understanding of other cultures and people. You get an extra family member to cherish and a new sibling for your children. It is also an opportunity to prepare for an academic year abroad, if one of the children of your family are planning to study abroad.
How do I become a host family?
You register your interest, and will then get an introduction of the students that are coming to New Zealand. STS will do a home visit and thereafter you will get to choose a student that you believe will be a good fit for you and your family.
Can the host family choose students themselves?
Yes, the host family will select the student they feel is a good match for their family.
Is it possible to be a host family for less than a year?
Yes, you can choose to be a host family for a whole year or a semester. Sometimes we also need a so-called “welcome family” for a shorter period (minimum 3 months).
Will the host family get compensation?
Being a host family is a voluntary initative. However STS in NZ do pay a weekly contribution towards costs to their host families. Being a host family is a unique experience, it is important that the exchange student feels like a family member.